PAYMENT METHODS

  • PayPal: secure and fast payment via PayPal
  • PayPal Credit (USA only on purchases of $99+)
  • Credit Cards: We accept VISA, MasterCard, AMERICAN EXPRESS*, JCB and Diner’s Club International
    (“Verified by VISA” and “MasterCard SecureCode” are supported by NI)
  • Debit Cards: VISA debit cards, Carte Bleue (F), Carte Bancaire (F), Mister Cash (B), postepay (IT)
  • Payment in advance by bank transfer (Austria, Belgium, Cyprus, Estonie, France, Finland, Germany, Greece, Ireland, Italy, Latvia, Luxembourg, Malta, Netherlands, Portugal, Slovak Republic, Slovenia, Spain, not applicable to downloads)
  • Direct Bank Transfer Services: SOFORT Banking (Germany, Austria, France, Belgium), iDEAL (NL), POLi (Australia)

*Payment by American Express currently not available in Japan and Australia.

SHIPPING

Free shipping via standard delivery in the USA, Canada, Europe, Japan, and in many other countries. See below for more info.

Shipping costs apply in these countries.
Express delivery available in many countries/regions – additional costs apply.

DELIVERY TIMES

The table below shows estimated delivery times for standard and expedited shipping. 

You’ll see detailed information on delivery times during checkout, after you’ve added a product to your cart. Please note that unexpected shipping delays are a possibility.

SHIPPINGStandard DeliveryExpedited Delivery
USAFREE SHIPPING

6-8 working days
(UPS Ground)
3 working days (UPS 3-Day)
2 working days (UPS 2-Day)
1 working day (UPS Standard Overnight)
CanadaFREE SHIPPING

6-8 working days
(UPS Canada Standard)
MexicoShipping costs apply for certain products.
4-15 working days (UPS)
Europe (EU)FREE SHIPPING

2-4 working days 
(UPS Standard)
1-2 working days (DHL / UPS Express)
Europe (Non-EU)FREE SHIPPING

11-14 working days 
(standard delivery)
4-6 working days (UPS Standard)
2-3 working days (DHL Express)
GermanyFREE SHIPPING

3 working days (DHL)
1-2 working days (DHL Express)
JapanFREE SHIPPING

2-3 working days
(Yamato Standard Home Delivery)
KOMPLETE KONTROL S88 : 3-5 working days (SEINO Standard)
Shipping to remote locations may take longer
Central and South AmericaFREE SHIPPING (excluding the following countries)

4-15 working days
Taiwan, Singapore, South KoreaShipping costs apply for certain products.
4-5 working days (Fedex Economy)
AustraliaFREE SHIPPING

6-8 working days
(Fedex Economy)
New Zealand, Pacific IslandsShipping costs apply for certain products.
6-8 working days (Fedex Economy)
Rest of Asia, IndiaShipping costs apply for certain products.
7-9 working days (Fedex Economy)
Africa, Middle East, RussiaShipping costs apply for certain products.
Up to 4 weeks (standard delivery)
10-15 working days (DHL WPX)